You can get more information from the customer with pre-defined questions. Predefined questions are required fields for the customer.

For example, even if you sell club t-shirts and there are several different colors to choose from, you can use a predefined question to create a menu from which the customer selects the desired shirt color. However, it should be noted that no product balance can be created for these alternatives, it should be done through product variations. You can also inquire about the customer's diet with a pre-defined question, for example, or if you arrange a bus trip to Saariselkä, you can ask the customer to choose a pick-up stop from certain options.

Instructions for creating predefined questions can be found here.

Zoiner has versatile payment methods. Liikuttajilla on monipuoliset maksuvaihtoehdot.

One can pay through:

• online banking
• bank and credit cards
• invoice and installment
• Excersice benefits (Smartun and Epassi)
• mobile payment methods (MobilePay, Siirto, Pivo)

Yes. In the “Receipt Settings” section, you can add additional material related to the receipt, such as instructions for use or separate terms of purchase, by adding a url link. The material must be in a cloud service, such as OneDrive.

In the “Description of the link or additional product information” section below, you can write additional instructions related to the link, e.g. “See instructions for use at this link”. If you do not need the link, you can use the section for other possible information that will be on the receipt, eg the door code.

For sure! Liikuttajat can also be used as a sign-up tool, either for free events or with the customer paying only on site. In this case, you must activate the "Allow external payment method" section in the Registration Terms.

Yes, it is definitely worth making extra sales alongside the events. Instructions for selling additional products can be found here.

Yes you can. Tickets with different prices are created in Price Information and Product Variations.

Yes, Liikuttajat can also be used as a sign-up tool, either for free events or with the customer paying only on site. In this case, you must activate the "Allow external payment method" section in the Registration Terms.

On the product creation / editing page, go to “Customer Information”. Activate the "Show Additional Information Field" section. You can specify below what information you want to ask for, for example, “enter any special diets in the field”. You can also activate the additional information field as a mandatory field.

If you still want to refine your information, you can ask pre-defined questions. Instructions for making them can be found here.

The payment link for the product / event can be shared via email, social media and even Whatsapp. The product url (i.e. the link) will appear on the product management page. From there, you can copy it with the “Copy link” button and paste it into an email, for example, Ctrl + V.

Instructions for sharing the link on social media can be found here.

If you want your event to be visible only to a certain group, set the event status to “private”. In this case, the event will not appear publicly on your Liikuttajat page, but you can share the link with a group of your choice, such as via email or a social media page.

You can see the participants of past events when you open the particular event and click on “Past”. You will receive the same list of attendees as for upcoming events.

Start creating the event as usual. Go to "Events and Rules". " Activate the section "Sold as a course". Defined as a course, individual course sessions cannot be purchased separately. When a customer registers for a course, they will automatically register for each event.

You can create as many events as you like. You can create single events or courses.

You´ll find instructions how to create an event here.

Participant limits are defined in the Registration Conditions. You can specify both minimum and maximum number of participants. The minimum participation limit is for information only. When the maximum number of participants is reached, the event cannot be registered as a possible reserve.

Vacancies will be shown upon registration. If you do not want the participant to see how many seats are still available, click the checkbox next to “Show the number of seats as a number”. If this item is not active, the customer will see the text “Availability: On Sale”.

If the product type is an event and it has been paid for with a digital value card, ie a balance card

=> The balance is automatically returned to the balance card when the transaction is canceled.

Refunds will be sent through Paytrail if the product has been paid for with one of Paytrail's payment methods. The merchant should take a report from Paytrail and the accountant will use it to record the returns. A refund from the Paytrail Merchant Panel is made by searching for the correct payment transaction and when you click on it, a view will open where you can enter the amount to be refunded. You can enter either part of the amount or the whole amount. In most cases, the money is returned directly, but some banks require you to provide an account number via email. So this is handled by Paytrail itself, which means that the merchant does not have to do anything.

B2B Walley returns will be refunded from Paytrail’s merchant panel.

Important Note: Paytrail “account” must have money in order for a refund to be made. Often a customer’s purchases have already been credited to the merchant, so if the balance is 0, then Paytrail has a point where you can add the balance there.

Yes, the queuing feature is automatically part of our service. You must activate the “Allow Reserve Enrollment” section under Transactions - and Rules.

Yes you can. If the course / event is sold out and you have allowed the reserve to register, those who reserve will automatically become participants in the event and will receive a registration confirmation when you raise the maximum participation limit for the event.

Yes, you can maximize sales by putting free course places up for sale in bulk. In this case, click the "Sold as a course" button to edit the course. In this case, the free places in the course event will be for sale

Events include the following functions:

• queuing function
• setting boundaries for participants
• creating multiple event logs
• cancellation management
• pre-registration (queuing function)
• balance card payment
• cancellations will be automatically credited to your balance card
• additional products

All these functions are always automatically included in the price.

You can get more information from the customer with pre-defined questions. Predefined questions are required fields for the customer.

For example, even if you sell club t-shirts and there are several different colors to choose from, you can use a predefined question to create a menu from which the customer selects the desired shirt color. However, it should be noted that no product balance can be created for these alternatives, it should be done through product variations. You can also inquire about the customer's diet with a pre-defined question, for example, or if you arrange a bus trip to Saariselkä, you can ask the customer to choose a pick-up stop from certain options.

Instructions for creating predefined questions can be found here.

You can sell any kind of events that are tied to a certain date. Typical examples are single or recurring lessons per week, courses, shows, and online coaching.

Zoiner has versatile payment methods. Liikuttajilla on monipuoliset maksuvaihtoehdot.

One can pay through:

• online banking
• bank and credit cards
• invoice and installment
• Excersice benefits (Smartun and Epassi)
• mobile payment methods (MobilePay, Siirto, Pivo)

Go to particular event and click on “Events”. If there are multiple events, you´ll first see the next upcoming event in the list. Click “Show Attendees” for an up-to-date list of attendees. Under “Download Participant List,” you will receive a participant list in an Excel file with the names, contact information, payment status, and any additional information requested.

In the list of participants, you will see a list of the current registrants. In the same view, you will also see if the participant has a payment selected on the spot and you will see their receipts. You can also register the participant as registered. However, the use of the registration key is completely optional and does not affect the non-participant list view (whether the participant is registered or not).

The customer can purchase a balance card and pay for it on site. In this case, however, the merchant must first approve the purchase manually on the Balance Cards page (in the submenu) under “Acceptable”. Once the purchase is approved, the customer will receive an email with the balance code pin.

The customer can buy a balance card in the normal way, just like buying a product. You can either send a payment link to the customer or the customer can go through your online store page to purchase it. After payment, the customer will receive a code in their email to pay for their purchase in the future.

A balance card is created from the same location as the products and transactions. For the balance card, select the balance card as the product type. You'll also need to specify whether the balance card is a single-use voucher or a multi-purpose voucher.

You can also specify whether the customer can later add a balance to the card and how long the balance card is valid. You can also pre-create balance cards of different values ​​through product variations.

kuva luo uusi saldokortti

In order for a customer to pay for a product / transaction with a balance card, it must have been defined as a payment method for each product, transaction, or price variation. When a customer goes to buy a product, they type in “Pay with a balance card” and enter the code on their balance card below. In this case, for example, the price of a yoga class is automatically deducted from the customer's balance card.

KUVA MAKSULINKKISIVUSTA

The balance card as a payment method is determined by product, transaction or price variation. Go to the product for which you want to issue a balance card as a payment method. In the "Payment methods" section, select the balance card that will be used to pay for the product. There can be several balance cards. The balance card selected in this section will affect all product variations. If you want to set the balance card as a payment method for only one price, for example, you must set it in the product variation section (see the picture below).

KUVA

If you have many products at different prices and only some of them can be purchased with a balance card, go to “Price information and product variations” and select the price variation for which you want to assign a balance card (s) -> edit -> select a balance card. If this price variation is only available for purchase with a specific balance card, activate the "sell only with selected balance card" item.

kuva

If the new logo you changed doesn't appear on the admin pages, but the old logo is still visible, clear your browser's cache or use the Liikuttajat admin page in private mode.

The notice period is one (1) month from the beginning of the calendar month following the date of termination. Termination must be made in writing. Any monthly fees already paid in advance for using the service will not be refunded upon termination.

There are no restrictions concerning the amount of events or products

The management and creation of the pages and products / services is the responsibility of each merchant / company.

For now, the payment link can only be used with a business ID.

Register at https://app.liikuttajat.fi/login/register .Registration does not oblige or commit you to anything yet. We will contact you after this. If you are satisfied with our service, we will send you Paytrail and Movers' electronic contracts. Once the contracts are completed and signed, you can start selling your products

The monthly service fee is charged to the customer by invoice, in 3-month periods in advance. Payment term 14 days net.

The service provider's brokerage fee is 2.5-5% of the value-added transaction amount of the product or service sold by the customer in the Liikuttajat service, depending on the agreement. The brokerage commission is automatically deducted from the transaction amount of the product or service in connection with the payment transaction. For example, if you sell a € 100 product, Liikuttajat will charge a commission of € 2.5 for this transaction.

In addition to the brokerage fee, Paytrail Oyj automatically charges a transaction fee for each payment transaction. Paytrail's transaction fee is EUR 0.55 (VAT 0%) / payment transaction for online banking and credit card payments and EUR 0.65 (VAT 0%) for mobile payments (MobilePay and Pivo). Paytrail charges an additional 2% commission / payment on credit card and mobile payments. Other payment methods will be charged in accordance with Paytrail Oyj's valid price list. The service provider is not responsible for Paytrail Oyj's pricing or any pricing changes.

Smartum

• Log in to your Liikuttajat account
• On the home page, click on “Add +” under Service Providers
• Click “Choose a service provider”
• Select Smartum
• Add a site ID

Epassi

• Log in to your Liikuttajat account
• On the home page, click on “Add +” under Service Providers
• Click “Choose a service provider”
• Select Epassi
• Add a site ID

 If you don't already have Epassi, you can learn how to set it up here.

You should request the MAC key directly from Epass by email at palveluntarjoajat@epassi.com or by calling 0200 6900.

NOTE! The Paytrail contract must be in order for the sports benefits to be paid for.

Smartum and Epassi

Zoiner has versatile payment methods. Liikuttajilla on monipuoliset maksuvaihtoehdot.

One can pay through:

• online banking
• bank and credit cards
• invoice and installment
• Excersice benefits (Smartun and Epassi)
• mobile payment methods (MobilePay, Siirto, Pivo)